Juan Angel ALBERT

Course(s): Sales and Marketing Management & Customer Care
Year: 2021
Actual Post: Student in Hospitality (updated 2022)
Comments: "It all started when my mum came across a striking blue and yellow advertisement in the newspaper. She sent an email, and the following day, she received a call from Knowledge of the ART. She enrolled me without asking me, as she had a very positive feeling about what she heard and said that she was convinced that I would benefit from the course. And, even before the end of the 1st training session, I could more than validate her choice. My class was a small batch, with personalised attention given to each participant, by the coach, Irshad JACKARIA. For me, he is a top notch industry professional, sharing his real-life experiences and making the content of the lectures highly relevant. Two of the topics that struck me were our studies on Branding and on Customer Service. I will use all of these lessons in my pursuit of becoming a successful brand manager in the future. Wishing the new batches to have a similar value-adding experience as mine. The guidance that I have received on personality development and emotional intelligence have since helped in shaping my professional character".